Privacy policy

PRIVACY & SECURITY

OUR COMMITMENT TO PRIVACY

At Marsh Carney Saddlery we're committed to protecting your personal information you entrust to us and keep it safe and secure. This Privacy Policy sets out how we collect, manage and use the personal information we gather from our potential and current customers, suppliers, clients and anyone else who might access our Website.

COLLECTING PERSONAL INFORMATION

When you interact Marsh Carney Saddlery the personal information we collect may include your:

  • Name
  • Delivery Address
  • Email Address
  • Telephone Number
  • Mobile Number
  • Date of Birth
  • Gender;

We collect personal information for a number of reasons, however the main reasons why we may collect personal information from you are:

  • to process transactions and to deliver the products you have purchased;
  • to improve our Website and customer service by receiving feedback on our products and services;
  • to assist us in responsibly marketing our products;
  • to assist in the preparation and co-ordination of the newsletters and product updates that we send from time to time.
  • so that we can communicate with our customers, suppliers and other persons or organisations that we do business with;
  • to run competitions and promotions

We may collect personal information from you in a number of different ways for example:

  • when you purchase or utilise any of our products;
  • when you subscribe to our newsletter or other similar publications;
  • when you request information from us about our products and services;
  • if you enter one of our competitions, loyalty program or promotions; or
  • if you fill out any of our surveys or marketing material.

 

Third parties including our software and website providers may have access to Marsh Carney Saddlery data - their privacy policies can be viewed at: http://www.retailexpress.com.au/privacy-policy/ and http://magento.com/legal/terms/privacy

SMS MARKETING

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

ACCESS TO PERSONAL INFORMATION

All customers have the right to request access to their personal information and make any corrections to their personal details they deem necessary.

Customers can access their information to update or amend once logged in on the My Account page of the webstore.

USE OF COOKIES

When you access our Site, we (including companies we work with) may place small data files on your computer or other device. These data files may be cookies, pixel tags, "Flash cookies," or other local storage provided by your browser or associated applications ("Cookies"). We use these technologies to: recognize you as a customer; customize Magento Services, content, and advertising.

CONTACT US

Please direct all queries about this Privacy Policy, information regarding the retention of your personal details and complaints to Marsh Carney Saddlery:

Via email: websales@mcsaddlery.com.au

Via post to : The Privacy Officer, PO Box 50, Scone NSW 2337